Last updated: November 7, 2026
crashreportindiana.com is run by Poynter & Bucheri, LLC, an Indiana law firm, 4202 Madison Ave., Indianapolis, IN 46227.
What we collect
What you type into our form: name, phone, email, your preferred contact method (call, text or email), and details about your crash. If you ask us to get your crash report, we also record your authorization for us to request it. When you send the form, we also record your IP address, browser information, the submission time, your consent response and the version of the consent wording you saw. We use this to document your request and to help prevent abuse. Submissions flagged by our spam checks are kept for review and abuse prevention for the period described below. We also collect basic site-usage data (pages visited, device and browser type) through cookies and analytics.
How we use it
We use it to answer your request, such as getting a copy of your crash report or setting up a free consultation, to document your request and consent, to prevent spam and abuse, to keep the site working, and (for site-usage data) to understand how the site is used. If you asked only for your crash report, we'll contact you about that report. We'll talk with you about your case only if you ask us to.
We never sell your information
We don't sell your information, and we don't give it to lead buyers. We don't share it with other law firms unless you give us permission (for example, if you agree in writing to have another lawyer work on or take your case). We share it with service providers who help us run the site and our office (for example, web hosting, form, email and text-message services), only as needed to answer you, and when the law requires it (for example, a subpoena or court order). We use Cloudflare to host this site and store form submissions, and Resend to send form messages to our office. These providers process the submission and related technical information needed to provide those services.
Calls, texts and email
We'll contact you the way you choose on our form (call, text or email) about your request. Texts are sent by our staff. Msg & data rates may apply. Reply STOP to stop texts, or call (317) 780-8000 or email don@pb-law.com, and we'll honor it within 10 business days.
Cookies and tracking
We use Google Analytics to see how the site is used. Google Analytics uses cookies and processes technical information about visits, such as device and browser information. You can block cookies in your browser settings.
Keeping and deleting your information
Our records schedule, which we are putting in place, is:
- Submissions confirmed as spam: 30 days after we receive them.
- Inquiries that don't lead to representation and don't involve legal advice: three years after we close the inquiry or our last substantive contact, whichever is later.
- Consultations where we give substantive legal advice, and client case files: at least seven years after the matter closes, with a lawyer's review before anything is destroyed.
- A limited record of your contact request, your consent and how we handled your inquiry: five years after final disposition or our last contact relying on that consent, whichever is later, or longer if it belongs in a file we keep longer.
- Raw IP address and browser information in our own intake records: 90 days, unless needed for a specific security incident, dispute or legal hold.
- Duplicate copies in our website storage and office email: removed within 90 days after the inquiry is filed in our secure office records. The filed record follows the periods above.
We keep minimal opt-out and conflict-check records for as long as needed to honor your choices and meet our professional duties. They are not marketing lists, and keeping a record doesn't mean we may keep contacting you.
We are still setting up the tools that apply this schedule automatically. Until they are in place, records, including raw IP address and browser information and copies in our website storage and office email, may be kept longer than these periods. They stay access-restricted and are used only as this policy describes.
We may need to keep particular records longer for legal duties, client property, minors' interests, ongoing rights, disputes or legal holds. Backups are removed on their normal rotation, not immediately. Our hosting, email and analytics providers keep their own service records under their terms. To see, correct or delete your information, email don@pb-law.com or call (317) 780-8000 (phones answered 24/7; office hours Mon–Fri 9–5). We review each request in light of these duties rather than promising to delete every record on request.
No attorney-client relationship
Sending a form or message doesn't make us your lawyers. That happens only after we both agree in writing. Please don't send confidential details until then.
Attorney advertising
This site is attorney advertising. Responsible attorney: Donald Poynter.
Questions
don@pb-law.com · (317) 780-8000